Privacy Policy - Snowdonia Nordic Walking Ltd

---

Protecting your privacy 

Your privacy is important to us.  Snowdonia Nordic Walking Ltd is committed to safeguarding the personal data you provide to us and to protecting your privacy, as well as clearly stating how that information is used to deliver our service to you.

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.  Practically, this means that personal data is any information about you that enables you to be identified.

This statement only covers this website and data maintained by Snowdonia Nordic Walking Ltd.   Our site may contain links to other websites - please note that we have no control over how other websites may collect and store your personal data, and we advise that you check their privacy policies before sharing any information.

This website is owned and run by Jennifer Davies, trading as Snowdonia Nordic Walking Ltd.  Jennifer is based in the UK and the business is located at Rhyd-y-Gaer, Capel Curig, Betws-y-Coed, LL24 0DS.

The information we collect

You do not have to provide any personal information in order to browse this website.

We may collect personal information about you when you register an interest in booking with us. This information includes your personal details (name, email address).   During the booking process Snowdonia Nordic Walking collects various personal data which may include but is not limited to name, address, email, phone number, age, medical conditions, allergies and vehicle registration numbers.  We need to know your personal data in order to plan and prepare for our activities as well as complying with our legal obligations.  We will also collect personal data about you for marketing purposes.  You can request a deletion of this personal information at any time by emailing snowdonianordicwalking@gmail.com  

Please be reassured that we will not release your information to third parties, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

The services offered by Snowdonia Nordic Walking Ltd are intended for persons over the age of 18. Users under the age of 18 are welcome to browse the website, but should not provide us with any personal information.

How the information is used

We collect information on our customers to:

• contact you regarding your enquiry
• contact you regarding a booking prior to the date in order to send joining instructions and payment information 
• contact you following an event to obtain feedback and send any relevant/requested information
• inform you of new offers, products and services that may be of interest to you

Requesting a copy of your personal information

You may, at any time, request a copy of the personal information we hold on you, free of charge. To do this, please contact us via email at snowdonianordicwalking@gmail.com

Data Retention

All details provided will be held in line with legal and contractual requirements as below;

Snowdonia Nordic Walking Ltd's public liability insurance requires that details of all experiences are maintained for a period of 3 years following an event.

As such, all personal details of attendees for adventures will be retained by Snowdonia Nordic Walking Ltd for a period of 3 years following an event unless otherwise indicated during the booking process.  This information may include but is not limited to name, address, email, phone number, age, medical conditions, allergies and any other information collected during the booking process or whilst onsite at your experience.

Your rights under the GDPR 

1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more.
2. The right to access the personal data we hold about you. 
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. 
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. 
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.

Review of this Policy

We keep this Policy under regular review.  This Policy was last updated in November 2020.